NEW MANAGEMENT COMPANY IS NOW ARGUS MANAGEMENT
This page will have FAQ’s that will continue to be added to help communicate items for the change.
- What about my payments for dues? Yes, after October 1, all dues have to be sent to Argus. New payment coupons will be mailed to each homeowner. Any payment that was received before Oct 1 should be sent to Sentry Management, however, at this point just wait to get your new payment coupon in the mail soon. THERE WILL BE NO LATE FEES DURING THE TRANSITION NOR WILL ANY ACCOUNT BE CONSIDERED “IN DEFAULT” FOR ANY PURPOSE INCLUDING ELECTION CANDIDATES. We will contact any resident that we did not receive a payment from to ensure they received notice. Sentry needs to provide a complete accounting record after September 30th to Argus. Once Argus receives this accounting (hopefully the first week!), they can validate your account and research any possible discrepancies. For all accounting information, please email email@example.com or call her at 941-217-7500. Please leave a message and it is helpful to leave your email as well so she can send documents.
- Will there be a new portal for documents? YES, of course. Each resident was mailed a welcome letter that has an enrollment code on it to initiate your access.
- Just like our transition to a new landscaper and irrigation company, there will be minor bumps in the road. While patience is easier from some than others, we kindly ask that we all equally join together as a community to embrace this change the Board has committed to for a better experience here at River Plantation. Your volunteer Board members are working around the clock with this transition and fully expect everything to take a couple of months to iron out.